Crisis Services
If you are experiencing a medical emergency, please dial 911.
If you are in crisis or concerned about someone else experiencing a crisis, please call our 24/7 HopeLine:
Aspen to Glenwood Springs
970-925-5858
New Castle to Parachute
970-945-3728
☏ 24/7 HopeLine
Aspen Hope Center provides a 24-hour confidential line to ensure that anyone who calls for help reaches an on-call clinician day or night, seven days per week.
Having a local voice on the other end of the phone makes such a difference to those who call, and the immediate response ensures the person in need receives the appropriate help in a timely manner.
The Hope Center also partners with the 988 Suicide & Crisis Lifeline, as they have bilingual staff 24/7 and a TEXT-to-TALK line. You can reach 988 by calling or texting the number 988.
Mobile Crisis Response/
Co-Response Program
Mobile Crisis Response/Co-Response Program
Aspen Hope Center has been conducting mobile crisis and co-response work in the Roaring Fork Valley since 2010. When an individual calls the HopeLine, a clinician asks specific questions to quickly determine if the caller needs to be seen in person. If so, an in-person evaluation is arranged within moments. Community members will either have a Hope Center clinician come to their home or they are invited into the office to be seen. All individuals who require an assessment are seen same day, usually within one hour.
Aspen Hope Center also formed a co-response program in the fall of 2010. The crisis clinicians partner with local law enforcement departments, EMS agencies, and the 911 dispatch center to respond on scene to any person calling 911 for mental health help. The goal is to alleviate the need for transport to a local emergency room for a mental health crisis evaluation, and to return first responders to duty as quickly as possible.
Intensive Stabilization Program (ISP)
Intensive Stabilization
Program (ISP)
The Aspen Hope Center created the Intensive Stabilization Program as an alternative to inpatient psychiatric hospitalization. This program helps people emerge and heal from a crisis with the support of the crisis team, local professionals, and daily therapy; all without leaving the valley and spending days in a locked facility.
Approximately 76% of the individuals who call Aspen Hope Center are in a state of crisis. Each person who calls in crisis requires an individualized approach to handle with their particular situation. Hope Center clinicians conduct an initial clinical assessment, usually in someone’s home or office, sometimes at local agencies, at a physician’s office, school, or in the Hope Center office. After evaluation, if an individual is deemed high-risk and safety is in jeopardy, they may be entered into the Intensive Stabilization Program. This program is an alternative to inpatient hospitalization, where the client may remain in their home with loved ones and friends to support them while receiving specialized, wraparound services from local practitioners, peers and agencies. During the program, the client is seen daily by several professionals until stabilized and able to move into regular weekly therapy. Individuals in this program are in acute crisis and deemed to be the highest risk for suicide. Despite this, in nearly eleven years, not one person in this program has been lost to suicide.